Are you organized, accurate, service-oriented, and looking for a varied role where no two days are the same? Do you enjoy helping customers, communicating by phone and email, supporting colleagues, and making sure everything runs smoothly in the office? Then we would love to hear from you!
What are the main responsibilities?
- Order entry - enter orders in our ERP system;
- Customer service - answer client questions via email or phone;
- Shipment coordination - register shipments with couriers and schedule pickups;
- Front-office support - welcome guests in the building.
- Quotation preparation - communicate with the commercial team and provide simple quotations to clients based on their input.
- Facility management – be the first point of contact for the various service providers (e.g. cleaners, gardeners, laundry, etc.)
What do we offer?
- Depending on experience a salary between €3000and €3600 gross per month based on 40 hours/week;
- A varied position with plenty of responsibility;
- A broad role where you can contribute to both customer service and the smooth running of our office;
- The opportunity to work in an international team with a pleasant and informal working atmosphere;
- On site, 32 hours per week;
- The prospect of a permanent employment contract.
What are we looking for?
- You are organized, accurate, and able to adapt easily to new situations;
- You have experience in customer service, order management, office administration, or a similar role;
- You are customer-oriented and enjoy helping people;
- You are comfortable communicating with customers, colleagues, suppliers, and external service providers;
- You have a practical, hands-on attitude and are happy to take care of a variety of tasks;
- Experience working with an ERP system is an advantage;
- You learn quickly and are not afraid to ask questions or admit when you do not know something;
- You take responsibility for your work and make sure tasks are followed through;
- You communicate fluently in both Dutch and English, both verbally and in writing.
Who are we?
Based in Nijmegen, NimaGen develops DNA sequencing technologies and laboratory solutions for research, clinical, and forensic laboratories worldwide. We specialize in Next Generation Sequencing (NGS) and have a team of about 20 people with a variety of backgrounds in the lab and DNA sequencing field.
Are you coming to work at NimaGen?
Do you see yourself in this role? Then we would love to meet you!
Send your CV and a motivation letter to jobs@nimagen.com before 25th of September 2026. We are looking to fill the position as soon as possible, so the vacancy may close earlier if we find the right candidate.
Do you have any questions about the position or the role? Please contact the hiring manager Constantin Paun by sending an email to jobs@nimagen.com or by calling 024 820 02 41.
We look forward to hearing from you!