About our
Quality Policy

Quality Policy

Integrated Management System

Our Quality Policy is focused on business continuity. For NimaGen, its employees, customers, and business partners. We are convinced that the ability of the NimaGen organisation to maintain essential functions can only be warranted when environmental protection and sustainability, good and safe working conditions, organizational learning, high quality standards, and organizational alignment are an integral part of the total enterprise. To support this, all aspects of the organisation's systems, processes and standards are combined into our Integrated Management System (IMS).

 

NimaGen is committed to increased performance, employee and customer satisfaction, and continuous improvement. The IMS coordinated, systemic effort allows us to streamline our process management, eliminate error, mitigate risks, and increase efficiency and effectiveness by addressing all elements of the management system as a whole, while minimizing the disruption caused by external audits. Our regularly maintained and frequently audited IMS is driven by the following guiding principles: Quality and Improvement.

Quality

Customer Satisfaction

NimaGen, part of the Dutch Biolegio Holding and founded in 2011, is a well-recognized manufacturer and provider of high-quality reagents for Sanger Sequencing and Fragment Analysis (Capillary Electrophoresis) and Next-generation Sequencing (NGS), used by molecular biology laboratories around the world.

 

The ability of these laboratories to provide consistent and reliable results to their customers depends on the consistent supply of high-quality reagents over time. Evaluating NimaGen manufacturing capability requires an understanding of how we manage and control our manufacturing operations to ensure your product is delivered on time and to your specifications every time. 

 

We believe our reagent products and services must meet your expectations and, even better, should surpass these expectations. To achieve this goal, our integrated R&D, production, quality control, sales and customer service process is monitored and controlled under recognized ISO 9000 and ISO 13485 quality management system certification. NimaGen sites and departments engage in continuous improvement of these quality programs.

 

BSI

Improvement

Striving for Excellence

We believe that building a high level of quality and customer satisfaction is based on a collaborative approach, pivotal in warranting a continued flow of improved and novel products and associated services to the laboratory science community. Feedback from both you and our staff on this subject is very much appreciated.

 

Each business year, our management team will determine concrete, measurable key performance indicators (KPIs) relative to the expectations of both our customers and staff, as well as other business objectives. Performance and progress are monitored and frequently evaluated against these pre-determined KPIs, to assess how effectively business objectives are met, or may require appropriate and effective follow-up. 

 

NimaGen strives to excel in all its undertakings, our IMS set up to meet the highest requirements for audit and certification of quality management. While complying with all relevant regulatory, legal, business and contractual security obligations, we will ensure that any risks, threats and vulnerabilities associated with our business are adequately identified, assessed and mitigated. Similarly, we will identify and embrace any opportunity that would be beneficial to our company and our valued customers.
 

Ruud van der Steen                    
CEO NimaGen                            

 

 

 

News

Latest news

News | 07.12.22

Invent Technologies (Bangladesh) : Welcome to the NimaGen Distributor Network!

Invent Technologiesi was first incorporated in 2007 the city of Dhaka in Bangladesh. They aspire to transform Human Health, Livestock, Agricultural, Industrial and Environmental Sector for better human lifestyle through the power of genomics. We are looking forward to collaborating with Invent Technologies and are certain that they will provide our customers in Bangladesh with excellent support and service.
News | 17.10.22

Elite Traders (Pakistan): Welcome to the NimaGen Distributor Network!

Elite Traders have more than a decade of experience in the scientific community, which allows them to optimally assist our customers in Pakistan with their expertise. In addition, their four offices allow for a close collaboration with customers throughout the country. We are looking forward to our strengthened collaboration with Elite Traders and are positive that they will provide added value for our customers in Pakistan.